Board Of Trustees Meeting Highlights - May 21, 2019
We continue our efforts to communicate effectively and in a timely fashion with our families and staffs. We know not every parent, teacher, or staff member can attend our Board meetings, so we will provide a brief update after each Board meeting, sharing highlights and actions taken by the Board. As always, please let us know how to better serve and communicate with you! We want to be partners with you in the educational journey of the children entrusted to us.
DISTRICT RECOGNITIONS:
RUSD deeply appreciates the teachers and classified personnel who are retiring this year. Their years of service, deep love for our students and district, and their faithful commitment will be sorely missed. They are appreciated and we wish them well in their new chapter of life!
The Superintendent and Board of Trustees honored our District retirees:
Eric Baker
Debra Biggs
Victoria Brownstein
Kim Combs
Carolyn Freeman
Sandra Galloway-Bell
John Johnson
Barbara Lane
Leslie Manley
Deborah Meyer
Michelle Olson
Karen Page
Dave Phillips
Kathy Polland
Cindy Pope
Kathy Rhodes
Anne Weller
Marion West
Diane Wilson
Susan Wolfe
Difference Makers: Superintendent Olson presented the District Office Difference Maker awards to Larry Garcia, Information Technology Manager and Susan Dhillon, District Office Clerk.
Information Technology Manager, Larry Garcia, provided an end of the year overview for his Technology department.
He reported that this year proved to be very challenging. He gave a huge shout out to his team, Rene Buenrostro, Joel Vilanova, Rhonda Picard, and the newest team member Everett Becerra.
The team started the year at a disadvantage with late access to the new classroom building at Marina Village, however school started with everything ready to go at all 7 schools.
In September one of our Microcomputer Specialists accepted a position with El Dorado County Office of Education. EDCOE graciously allowed us to keep him on board for a month while we filled the position. Even so, the two remaining technicians had to shoulder the load of supporting the entire district until the vacancy could be filled. Gratefully, we were able to hire Everett Becerra who hit the ground running and was able to support 3 schools within a month of starting.
The teachers and staff have been amazing, working with the technology department by submitting work order tickets instead of just asking for help. Their patience and understanding has been greatly appreciated! This has increased the number of support tickets since last year, however, Mr. Garcia shared that he is very proud of his team as the response time for completing tickets has decreased. The technology team has shown all year that they are not willing to sacrifice customer service and have pushed even harder than before to provide support, but it has taken a toll on the department. Mr. Garcia went on to report that in 2017-2018 932 tickets were submitted with 72% completed within one week and so far in 2018-2019 1034 have been submitted with 78% of tickets completed within one week.
Summer is a very busy time for the technology department and they will be using that time to get big projects and upgrades completed while staff is out. Mr. Garcia stated that there will be approximately 50 teacher classroom moves, and 3427 chromebooks (in over 100 carts) to clean, relabel and repair as needed, in preparation for the next school year. In addition, Windows Server 2008 support is ending, and 10 servers will need to be upgraded to Windows 2016.